Product & Service Track 1

DAY 1 FEBRUARY 13, 2020

10:00am

Running a Well Oiled Machine - How to Avoid Callbacks
Presented by Mike Breen, Auer Steel

Not all technicians understand the true cost of a call back, and the effect that it has on an HVAC company.  Loss of revenue, sales opportunities and even your technicians!  As a service manager for over 15 years maintaining a callback rate of 4%, I will be sharing some proven ways to greatly reduce your call back numbers. 

11:00am

Replacement ECM motors and PSC Upgrade Motors
Presented by MARS, Chuck Klose

This training will introduce the latest ECM products that maximize application coverage while reducing inventory and improving worktime efficiency.

 

Applications include:

  1. PSC upgrade / replacement with ECM

  2. Universal X13 ECM replacement for all brands

  3. Universal variable speed replacement for all brands

1:00pm

Industry Leading Rooftop Solutions: Benefits of Staged Air Volume Rooftops
Presented by Aaron Ting, Auer Steel

Packaged Rooftops are the most common and cost effective solution for commercial buildings. This class will cover important features in packaged rooftops that are available and why they are important. Included topics are two speed fans and the brand new fan design in packaged rooftops with Vane Axial technology. Packaged solutions with the contractor & consumer in mind.

2:00 pm

Maximizing Time through Innovative Tools
Presented by Mike Breen, Auer Steel 

As everything in the world becomes more technologically advanced, so are the tools in the HVAC industry. We will share field tested tips and tricks on how to use these tools to help generate revenue, reduce call backs and missed opportunities, increasing the accuracy of testing and the efficiency of the equipment. With a little practice, all of these benefits can be realized in less time than using your current methods.

3:00pm

The Other Ductless 
Presented by Cyndi Bauman and Craig Meyer, Unico

Our presentation will cover the basic operation of the Unico System and its components, as well as the features and benefits of using Unico. We will also cover the several types of applications to which Unico System can be applied. We will also provide information on the various resources Unico has available to distributors, contractors and end users.

4:00pm

Unlocking the DLS Potential
Presented by Mike Halvorson & Dirk Daniels, Auer Steel 

You’re past level 1 by recognizing there truly are opportunities for ductless splits in our Upper Midwest market. Now let's take it to the next level by unlocking the full potential in the sales opportunities with each and every job you encounter. Ductless splits not only work wonderfully in our climate, but they are one of the few products that consistently exceed the customer’s expectations. In this training you’ll learn how you can take your company to the next level with ductless, and view several case studies that will knock your socks off!

DAY 2 FEBRUARY 14, 2020

9:30am

Running a Well Oiled Machine - How to Avoid Callbacks
Presented by Mike Breen, Auer Steel

Not all technicians understand the true cost of a call back, and the effect that it has on an HVAC company.  Loss of revenue, sales opportunities and even your technicians!  As a service manager for over 15 years maintaining a callback rate of 4%, I will be sharing some proven ways to greatly reduce your call back numbers. 

10:30am

Maximizing Time through Innovative Tools
Presented by Mike Breen, Auer Steel

As everything in the world becomes more technologically advanced, so are the tools in the HVAC industry.  We will share field tested tips and tricks on how to use these tools to help generate revenue, reduce call backs and missed opportunities, increasing the accuracy of testing and the efficiency of the equipment.   With a little practice, all of these benefits can be realized in less time than using your current methods.

Auer Steel & Heating Supply Co

Questions? Email marketingteam@auersteel.com